The Duluth Playhouse is an equal opportunity employer in all positions, programs and services without regard to race, color, religion, creed, gender identification, national origin, age, disability, marital status, veteran status, sexual orientation, or any other legally protected status. We strongly encourage candidates from underrepresented backgrounds and communities to apply.
NOW HIRING
Design and Production positions
2022-23 season, and it’s time to start accepting applications for design and production positions! This year, we’re thrilled to be offering all of our shows from the growing Historic Arts and Theatre District (HART District) in Downtown Duluth. Our Children’s Season will be hosted at the NorShor Theatre, and our Underground Season will be at the Teatro Zuccone in the Zeitgeist building.
Applications and questions for all positions can be sent to a central email address – apply@duluthplayhouse.org. Our artistic and production staff will be reviewing submissions on a regular basis and reaching out as we’re ready to start our interview and contracting process for each show. Submissions will be accepted at any time, but we’ll start filling positions as soon as we’re able. We are looking forward to being overwhelmed with amazing talent and outstanding collaborators. Please pass this along to anyone you know that may be interested.
Thank you for considering being a part of our team!
Click here for our shows, dates, and the positions we’ll be hiring
Front of House Specialist
- Department: Front of House
- Position Open: Immediately
- Reports to: Patron Services and Executive Director
- Hours: Part-time with daytime, evening, and weekend availability
The Box Office/Front of House Specialist position provides excellent customer service in-person, over the phone and online. The Box Office/Front of House Specialist also handles cash and ticketing services in our centralized box office, serving the Duluth Playhouse’s three performance venues and its School of Performing Arts. This position also focuses on managing the front of house for performances at all of our venues; providing front line interaction to patrons and ensuring events run smoothly. As part of this team the Box Office/Front of House Specialist will represent the high quality and professionalism of the Duluth Playhouse. This is a part-time position requiring day, evening, and weekend shifts. This position reports to the Executive Director.
Essential Duties and Responsibilities
- Assist customers with purchase decisions
- Resolve customer conflicts with guidance from supervisor
- Maintain knowledge of items currently available to customers
- Understand and relate purchasing policies to customers
- Collect complete and accurate data from customers
- Process phone and in person orders using AudienceView, our ticketing and patron management platform
- Follow proper cash handling procedures and reconcile daily transactions
- Maintain a positive attitude and a genuine interest in helping others
- Oversee usher volunteers and the scanning of tickets
- Troubleshoot on the spot issues in a professional manner
- Manage front of house operations on performance nights
- Perform other duties as required
Qualifications
- Highly motivated self-starter
- Attention to detail
- Customer service experience
- Knowledge of basic cash handling procedures, and fiscal responsibility
- Ability to initiate and build relationships with customers and interact via telephone and in person with customers
- Possess high standards of integrity, credibility, and reliability
- Works well independently and in a group setting, a true team player
- Ability to maintain a high level of poise and professionalism in all circumstances
- Passion for and/or experience in the performing arts
To Apply: Send resume to lhabdas@duluthplayhouse.org with the subject line “Box Office/Front of House Specialist”. No phone calls or visits. Website: www.duluthplayhouse.org
VOLUNTEER
We are always in need of costume volunteers, backstage crew, ushers, construction crew, and more.
View the Volunteer Overview, and see what opportunities are currently available! Then, download and fill out the Volunteer Application below.
Email it to boxoffice@duluthplayhouse.org. If printing the form, mail it to our office or drop it off during business hours (currently closed to walk-ins):
NorShor Theatre Box Office
211 East Superior Street
Duluth, MN 55802
INTERNSHIPS
Theatre internships provide the opportunity to learn the conventions and protocol of producing, marketing, developing, and publicizing the arts. A theatre internship will be a hands-on internship, enabling the intern to learn numerous aspects of a theatre and arts organization, while also developing skills that can be applied to many areas in any professional career.
View what internship opportunities are currently available with The Duluth Playhouse below, and if interested in one or more, please fill out and submit our Internship Application.
- Internship Overview (available internships now!)
- Internship Application
Email your application to boxoffice@duluthplayhouse.org. If printing the form, mail it to our office or drop it off during business hours:
NorShor Theatre Box Office
211 East Superior Street
Duluth, MN 55802