Accessibility
Theatre For All
We are committed to ensuring an enjoyable experience for all patrons.
Explore how our accessibility services contribute to making your visit a truly memorable one.
Contact Us
If you have specific questions or would like an accommodation not listed below, please contact us at:
TAP Tickets
Theatre Access Program (TAP) Tickets are available to patrons with limited income for $5. To qualify, patrons must be at least 18 years old and enrolled in one or more of the following: TANF, MFIP, WIC, General Assistance, Medical Assistance, MinnesotaCare, Supplemental Security Income, Social Security Disability Benefits, SNAP, Section 8, or free/reduced school meals.
To enroll, present your photo ID and one of the following documents to the NorShor Box Office: EBT card, Medical Assistance card, Section 8 document, WIC folder, Supplemental Security Income verification, Social Security Disability Benefits verification, free/reduced school meals approval, Refugee Cash Assistance card, or General Assistance verification.
Up to four TAP tickets per production may be purchased by phone or in person at the NorShor Box Office for select performances. A limited amount of TAP tickets are available for every Playhouse-produced show. TAP Enrollment is valid for one year. Offer is subject to availability and excludes non-Playhouse produced concerts and presentations.
Community Preview Nights
Duluth Playhouse believes that theatre is for everyone, so we created Community Preview Nights to build relationships with diverse community groups across the Northland. We are bringing the community together on and off the stage by investing in local groups and offering the clients they serve greater access to our productions.
Community Preview Nights allow community-serving organizations and groups to experience a Duluth Playhouse show and remove financial barriers for their staff or clients who otherwise might not be able to attend.
We offer a rotation of guests to our free Community Preview Night Performance, which is always the Wednesday before Opening Night.
Please complete our Community Preview Night Request form to get on the rotating guest list.
How does it work?
You will be emailed when it is your turn in the rotation to attend the complimentary performance. You will be emailed tickets to the performance if you confirm that the date works for your group. Our Community Preview Night Performances at the NorShor are assigned seating with tickets.
Your guests must bring the tickets to the event to gain entry. Entry is through the Box Office access to the theatre (not the Main Entrance under the marquee). The theatre doors will be open for guests at 7:00 p.m. for seating.
How does my group receive their tickets?
Once you are invited and confirm the date works for your group, you will receive an email with the tickets. If you have printer access, you can print the tickets from that email or stop by the NorShor Box Office (211 E. Superior St.) during business hours (Monday-Friday, 10 a.m.-5 p.m.), and we can print the confirmed tickets for you.
How long will I wait to see a show?
There is a lot of interest in our free Community Preview Night Performances. We do our best to rotate through groups to get everyone in. Our Community Preview Nights are offered each season, and performances have been consistently filled up. Thank you for your patience.
Accessibility Services
Mobility
Courtesy Curbside Drop-Off
We now offer curbside drop-off directly under the NorShor Marquee. The parking area is reserved for drop-off and pick-up only, and a dedicated Usher is waiting to help you with your drop-off needs.
Courtesy Wheelchair Assistance
For productions at the NorShor Theatre, we also offer courtesy wheelchair assistance from the Medical District Parking Ramp to inside the NorShor Theatre. On Level One of the Medical Parking Ramp (marked with the NorShor Logo), there is a Wheelchair Assistance Waiting Area. An Usher will be available to help you safely navigate the skywalk to the NorShor.
Wheelchair and accessible seating
The NorShor Theatre has tiered stadium seating navigated by stairs with hand railings. Accessible seating is indicated on our seating chart and reserved for patrons using wheelchairs or with mobility issues. Row G on the Main Floor and Row D in the Balcony are accessible without stairs.
We make every attempt to seat your companions in adjacent or nearby seats.
For recommendations on seating or additional access requests, please call 218.733.7555 or email: boxoffice@DuluthPlayhouse.org.
Note: For Underground productions, wheelchair-accessible seat locations are determined by the seating configuration for each production.
HEARING
Assistive Listening Device
For productions at the NorShor Theatre, Assisted Listening Devices may be borrowed from the Box Office the night of any performance. Our assistive listening system uses microphones during performances to enhance words spoken on stage by separating speech from the background noise. This system amplifies the actors and brings the sound directly into the patrons’ ears through receivers coupled with headphones.
ASL Interpretations
Certified interpreters offer American Sign Language interpretation for select Main Stage and Youth Theatre performances.
ASL Interpreted Performance Dates:
Anastasia: The Musical (Youth Edition)
Nov 9
@
5:00 pm
Performed by
Rodgers + Hammerstein's Cinderella
Dec 20
@
7:30 pm
Performed by
The One-Act Play That Goes Wrong
Feb 7
@
7:30 pm
Performed by
The Light in the Piazza
Mar 28
@
7:30 pm
Performed by
Disney’s Alice in Wonderland Jr
Apr 26
@
5:00 pm
Performed by
Home, I'm Darling
May 30
@
7:30 pm
Performed by
Waitress
Jul 25
@
7:30 pm
Performed by
Cats: Young Actors Edition
Aug 9
@
5:00 pm
Performed by
Rock of Ages: Teen Edition
Aug 16
@
6:00 pm
Performed by
Vision
Audio Description
Audio description is the art of talking pictorially or becoming a “verbal camera lens” to enable audience members who are blind or have low vision to hear descriptions of actions, body language, lights, costumes, scenery, and other aspects of the production, not conveyed by voices from the stage. The Playhouse is excited to offer audio described performances of our Main Stage productions this season.
Audio Description Performance Dates:
Rodgers + Hammerstein's Cinderella
Dec 8
@
2:00 pm
Performed by
The One-Act Play That Goes Wrong
Feb 2
@
2:00 pm
Performed by
The Light in the Piazza
Mar 16
@
2:00 pm
Performed by
Home, I'm Darling
May 25
@
2:00 pm
Performed by
Waitress
Jul 13
@
2:00 pm
Performed by
Sensory
Relaxed Performances
Open to all patrons, a relaxed performance is intentionally modified to accommodate patrons with sensory and vestibular sensitivities, anxiety, dementia, autism spectrum disorders, learning differences, or challenges attending the theatre.
What is a relaxed performance?
A relaxed performance is intended to be sensitive to and accepting of any audience member who may benefit from a more relaxed environment. Our staff, cast, and crew invite patrons to come, be themselves, and experience a live performance.
Who can attend?
Although these performances are open to all patrons, they are intentionally modified to accommodate patrons with sensory and vestibular sensitivities, anxiety, dementia, autism spectrum disorders, learning differences, and/or other challenges attending the theatre.
What should I expect?
Small modifications will be made to the performance, which may include reducing the volume of loud noises and effects, eliminating strobe lights, keeping the house lights on, and having a relaxed attitude toward sound and movement in the audience. In addition to making adjustments onstage and in the theater, our lobbies and public spaces will include quiet areas, sensory-friendly activities, and increased staff to create a safe, welcoming environment.
Ticket prices
Single tickets are $15 for adults and $10 for children.
Courtesy Tour Service
While maps and signage are helpful, having an expert by your side to help you navigate the building may be a welcome option for some. If you would like a Playhouse Box Office member to assist you prior to your visit, please contact the Box Office and ask about our Courtesy tour service. There is no extra charge for this service, but reservations are appreciated.
Contact us
If you have questions or need more information, please email Boxoffice@DuluthPlayhouse.org or call 218.733.7555.
Resources
Relaxed Performance Dates:
Anastasia: The Musical (Youth Edition)
Nov 10
@
2:00 pm
Disney’s Alice in Wonderland Jr
Apr 27
@
2:00 pm
Cats: Young Actors Edition
Aug 10
@
2:00 pm
Rock of Ages: Teen Edition
Aug 17
@
2:00 pm
Accessibility Services Sponsored In Part By:
